Payments & Deposit Policy:

• A non-refundable 35% deposit is due at signing of Service Agreement

• Additional charges will apply if the actual scope of work exceeds the original estimate.

 

Accepted Payment Methods:

• Cash, Check, Zelle, Venmo, Cash App

 

Check Policy:

• Checks are verified with issuing bank to confirm available funds before services are provided.

• A $50 fee will apply for all returned checks.

• In the event a returned check causes a cancellation, a cancellation fee of $100 will apply.

• Future services will be provided once outstanding balance is paid.

 

Cancellation Policy:

• Service appointments canceled with less than 48 hours’ notice will incur a $100 cancellation fee.

 

Service Limitations:

• Hazardous materials, biohazards, mold remediation, and heavy debris removal are not included unless specifically agreed to in writing.

• These services do not replace professional in-home care for the elderly or disabled.

 

No Power = No Service Policy:

• Services will not be rendered if necessary utilities are not available.

 

Client Responsibilities:

• Clients must provide accurate information regarding the condition and scope of the project.

• Clients must provide safe and reasonable access to all agreed service areas.

• Undisclosed conditions, excessive clutter, or additional requested services will result in additional charges.
 

Photography & Documentation Policy:

Quality & Damage Documentation-

•Transformation Spaces & Cleaning Services LLC reserves the right to capture before-and-after photos and videos of project areas.

•This documentation serves to record the condition of the space, protect both the client and the LLC, and resolve any potential discrepancies regarding work quality, pre-existing damage, or property conditions.

Marketing & Portfolio-

•Authorized media may also be utilized for business advertising, social media promotion, and portfolio displays.

Privacy Assurance-

• All media will be captured with strict respect for client privacy, ensuring no personal identification, family photos, or sensitive financial/private documents are ever exposed or utilized.

Opt-Out-

• Clients who prefer not to have their space photographed or featured in promotional materials may request and Opt-Out in writing prior to the commencement of services.

•NOTE: Standard operational documentation for protection and quality tracking remains applicable.

 

Acceptance of Terms:

• By booking services, paying a deposit, signing an agreement, or receiving services, the client acknowledges and agrees to these terms and conditions.